News: Client Portal Pilot
Yesterday a new Client Portal at EZ Get Cloud was successfully launched. It will be made available through Company's official web site www.ezgetcloud.com starting August 1st, 2013. New and existing customers will get access to its Client Area and will be able to perform a variety of house keeping tasks. Among these there are tasks such as:
- Order new service(s)
- Decommission no longer needed service(s)
- Use Live Chat service to reach out to different departments
- Create and update Customer Support trouble tickets
Based on a new Client Portal (myportal.ezgetcloud.com) will be configured a fully functional automated billing system as well. "Our existing and new customers will greatly benefit from launching myPortal service earlier in August 2013. MyPortal will make not only our life at EZ Get Cloud easier going forward. All our customer will be happy too. They will get an instant access to 24x7 Customer Support, Knowlege Base, monitoring service and much more..." said Alex Sergio, CEO at EZ Get Cloud on the meeting devoted to celebration of this important milestone.